Privacy Policy

Effective Date: 05/10/2024

At Azores Group, accessible from azores.group, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We collect various types of information when you use our services:

Personal Information: This includes your name, email address, phone number, and other identifying information you provide when making a booking or inquiry.
Payment Information: For payment processing, we may collect financial data necessary to facilitate transactions.
Booking Information: Details about your reservations, including dates, times, and preferences.
Technical Data: This includes IP addresses, browser type, and operating system, collected through cookies and other tracking technologies.
Communications Data: Records of your correspondence with us, including emails and messages.

2. How We Use Your Information

Azores Group uses your personal information for the following purposes:

Booking Management: To process and manage your reservations and provide you with customer support.
Marketing Communications: To send you newsletters, promotions, and other marketing materials. You can opt out of receiving these communications at any time.
Service Improvement: To analyze usage patterns and improve our services and website.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation we are subject to.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
Legal Compliance: We may disclose your information when required by law or in response to legal requests.

6. Your Rights

You have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. GDPR Compliance

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:

The right to access and obtain a copy of your personal data.
The right to request correction of any inaccurate personal data.
The right to request the deletion of your personal data.

To exercise these rights, please contact us using the contact details provided below.

8. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

Request information about the personal data we collect about you.
Request deletion of your personal data.
Opt out of the sale of your personal data.

To exercise these rights, please contact us using the contact details provided below.

9. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Azores Group
Email: stan@azores.group
Phone: +351968821419
Address: Rua Joao Melo Abreu 16, Ponta Delgada, 9500-316, Portugal